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The Value of Service Design in Co-Creating the Apprentice Learner Journey and Target Operating Model
How Service Design helped Anglia Ruskin University rethink apprenticeship delivery - and why the methodology is so powerful Delivering high-quality apprenticeships requires an operating model that reflects the real experience of apprentices, staff, and employers. But too often, institutions rely on process diagrams, legacy workflows, or compliance checklists that fail to capture what the apprentice journey actually feels like. This is where Service Design offers a transformat

Phil Sanders
Dec 9, 20254 min read


Key Insights from UVAC’s “Assuring Standards in Times of Change” Workshop at the UVAC Conference 2025
How the sector is rethinking apprenticeship quality, consistency, and learner experience The apprenticeship landscape is evolving rapidly. Policy changes, new assessment expectations, growing employer demands, and the need for greater inclusivity are placing increased pressure on universities to rethink how they design and deliver apprenticeship programmes. Against this backdrop, UVAC’s recent workshop - “Assuring Standards in Times of Change: Co-Creating a Blueprint for Qual

Phil Sanders
Dec 9, 20253 min read


Key Takeaways from the UVAC Conference 2025
The UVAC Conference 2025 brought together providers, employers and sector bodies to explore upcoming apprenticeship reforms, technology innovation and the realities of delivery. This blog highlights key insights from the event, including ARU’s AMS success, employer priorities, vendor developments and the sector’s growing need for a shared blueprint for apprenticeship delivery.

Phil Sanders
Nov 25, 20253 min read


Consultation on Apprenticeship Reforms
Apprenticeship reforms are fast approaching, and Skills Federation is gathering sector-wide insight to understand readiness. Our independent research explores assessment models, quality assurance, regulatory alignment and more. Share your experience and access exclusive analysis to benchmark your organisation’s preparedness for apprenticeship reforms.

Phil Sanders
Nov 11, 20251 min read
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